subscribe to our newsletter webmail login Search toll free: (800) 292-5457
HCTC - Bringing It Home to the Hill Country

Customer Support

Useful links

HCTC Yellow Pages
   QUICK ACCESS TO PDF FORMS
   PAY BILLS ONLINE WITH E-BILL
Secure IT Plus Alt

Fully protect your
computer from internet security threats.
learn more here

Selective Call Forwarding

<< Back to Calling Features Instructions

How it works:

You can program your phone to forward only those calls from a special list of numbers to another number-such as your car phone. When your service is "on", calls from numbers in your forward list will be re-routed to your "forward-to" number. All others will ring at your phone as usual. Cost of Selective Call Forwarding is $2.50 per month.

How to use:

1. Lift the handset and listen for dial tone.
2. Press *63. (On a rotary phone, dial 1163.)
3. Listen for an announcement telling you whether the feature is currently on or off.
4. Follow the voice instructions and dial or press 3 to turn the feature ON (if it is currently off), or turn the feature OFF (if it is currently on).

To add the last caller to your forward list:

1. Press #01#. (On a rotary phone, dial 1201.)

To enter your "forward-to" number:

1. The first time you turn on the service, you will be asked to enter the number you would like your special calls to be forwarded to. From then on, the system will simply remind you of the current "forward-to" number.
2. If the current number is correct, dial or press 1.


To hear the phone numbers on your list:

1. Dial or press 1.
2. After the list is read, voice instructions will follow.

To add a number to your list:

1. Press #. (On a rotary phone, dial 12.)
2. Follow the voice instructions. You can store up to 5 phone numbers on your forward list.

To remove a number from your list:

1. Press *. (On a rotary phone, dial 11.)
2. Follow the instructions to remove any or all of those numbers from your forward list.

To hear instructions again:

1. Dial or press 0.

Note:

  • You may press 1, 0, #, or * at any time rather than waiting for the voice instructions.
  • The list you create here is separate from any other lists you may be using for Distinctive Ringing/Call Waiting, Selective Call Acceptance, Selective Call Rejection and similar services.
  • This service can work with Call Forward (all calls). Numbers on your preferred list will follow you to your Selective Call Forward number. All other calls will be routed to your regular Call Forward number.

 
Hill Country Telephone Cooperative. Remember, our services are brought to you by local people, striving to build for the community.