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Call Waiting - Calling Name/Number

<< Back to Calling Features Instructions

How it works:

A special tone alerts you to a waiting call; the person calling you hears normal ringing. The telephone number and name of the caller will be displayed on customer-provided equipment. Cost of Call Waiting - Calling Name/Number Delivery is $4.50 per month.

To answer a waiting call:

1. When you are on the phone, a special tone tells you a second call is waiting.
2. View the display of your caller identification equipment.
3. To answer the call, simply press and quickly release the switchhook on your telephone. Your first caller is automatically placed on hold while you are connected with the second caller.

If you choose not to answer the incoming call:

1. You will continue to hear a special tone to remind you of the waiting call until the caller hangs up. The caller will hear ring back tones.

To alternate between callers:

1. Simply press and quickly release the "switchhook". While you talk with one caller, the other person will automatically be placed on hold. Each conversation remains private.

To end either call:

1. Hang up.
2. Your phone will ring
3. When you answer, you will be connected with the remaining caller.

 
Hill Country Telephone Cooperative. Remember, our services are brought to you by local people, striving to build for the community.