HCTC Signs Onto the FCC’s “Keep Americans Connected Pledge”

INGRAM, TX – March 19, 2020 – HCTC, headquartered in Ingram, Texas, announced today that they signed onto the FCC’s pledge to “Keep Americans Connected” during the current coronavirus (COVID-19) pandemic.

Last week, the FCC issued a press release detailing its efforts to ensure that during the current pandemic, Americans who are affected will not lose access to their broadband or telephone connectivity. The FCC has termed this effort as the “Keep Americans Connected Pledge.”

“Within 24 hours of the FCC’s outreach to the industry seeking support for this effort, HCTC signed onto the pledge and was listed in the FCC’s press release, along with a number of companies from across the nation supporting the measure, including AT&T, Sprint, Verizon, T-Mobile and a number of other smaller regional providers,” states Craig Cook, Chief Executive Officer of HCTC.

As part of this pledge, HCTC has agreed that for the next 60 days they will:

  1. not terminate service to any residential or small business customers because of their inability to pay their bills due to the disruptions caused by the coronavirus (COVID-19) pandemic;
  2. waive any late fees that any residential or small business customers incur because of their economic circumstances related to the coronavirus (COVID-19) pandemic; and
  3. open its Wi-Fi hotspots to any American who needs them.

“While HCTC’s primary concern remains the health and safety of our employees and customers, we are doing our part to ensure continuity of service so that our customers can rely on remaining connected with family and friends as we all go through these uncharted waters together,” states Cook. “We appreciate the continued support of the cooperative and our customers during these uncertain times.”

About HCTC
Headquartered in Ingram, Texas, HCTC was established in February of 1951 as a telephone cooperative dedicated to serving the telecommunications needs of residents in rural central Texas. Through the years, HCTC has evolved as the preferred provider for fiber Internet, telephone, security, data storage, and business technology solutions for both residential and business customers. HCTC currently serves almost 12,000 customers across 15 counties, spanning nearly 3,000 square miles. Further information may be found online here. Additional information about HCTC is available via our YouTube channel.

Linda Reagor Elected to HCTC Board of Directors

Linda Reagor, right, is the new director for District 9, the Frio Canyon Exchange. She is taking the place of T. H. “Rocky” Rocchio, left, who retired after 12 years of service.

One director was newly elected and three were re-elected to serve three-year terms on the HCTC Board of Directors. Results of the election were announced at the annual membership meeting on October 2.

About 750 members and guests attended the meeting. Special guests included Pastor David Billeiter, of the Ingram Exchange, who gave the invocation. Members of the T. J. Stem Memorial Chapter of Vietnam Veterans of America posted the colors, including Arnold Rathke, Bill Vaughan, Frank Bertagnolli, Barbara Heckman-Sauer, Commander Jack Scott and Bugler Brian Ward. Vocalist Sonja Johnson sang the national anthem.

– District 6A (Comfort & Sisterdale) – Kathleen “Kathy” Bohn -462; Wiley Cloud – 100
– Distirct 9 (Frio Canyon) – Linda Reagor – 268; Scott Chisum – 88; William “Bill” Sames – 56; Rachel Yates – 22
– Unopposed directors: James E. “Jim” Haynie of District #3 (Mt. Home & Garven Store) and Kari A. Potter of District 7 (Center Point)

HCTC Annual Meeting 2017

HCTC Releases Hunt Fiber and Is Ready For Customers

Hill Country Telephone Cooperative (HCTC) recently released the fiber network in the Hunt exchange for service to customers. By upgrading the old copper network to new, state-of-the-art fiber technology, customers can now achieve symmetrical speeds up to a Gigabit! It is a whole lot faster than DSL.
While HCTC has worked hard to construct the new network to as many customers as possible, some areas of the Hunt exchange have not been built yet. Please call the business office at 830-367-5333 to see if you are eligible to upgrade to the new fiber network. We have new high speed internet and phone bundles for you to consider if you are looking for faster internet speeds.

HCTC Announces Fiber Network Ready in Comfort

Hill Country Telephone Cooperative (HCTC) announces that the fiber network is ready to serve customers in most areas within the city limits of Comfort, Texas. Several years ago, HCTC started a construction project that involved hanging new fiber-optic cable on poles throughout most areas of town. This new state-of-the-art fiber technology enables customers to achieve much higher broadband speeds than the DSL technology that has been used for the past 15-20 years.

HCTC is contacting businesses in Comfort to offer them the opportunity to upgrade to this exciting new technology. If you have not been contacted, feel free to call the business sales team at (830) 315-5333 so we can discuss your needs with you.

If you are a resident within the city limits of Comfort, call the local retail office at (830) 995-4400 or stop by 712 Front Street and talk to our friendly and knowledgeable sales consultant, Lisa Ottmers. You can always contact our business office in Ingram at (830) 367-5333 as well.